Loyal Tea Program
Loyal Tea Program U.S. Site
Thank you for supporting Kyoto-grown matcha. Enjoy member rewards when you shop on our U.S. store.
Check My RewardsVIP Tiers (U.S.)
Matcha Silver Leaf
Matcha Gold Leaf
How It Works
| Step | Description |
|---|---|
| 1. Log In | Log into your account (or create one if you’re new). |
| 2. Shop | Your rolling 12-month spend on dmatcha.us determines your tier. |
| 3. Enjoy Rewards | After reaching Silver or Gold, discounts (10% / 15%) auto-apply to eligible tea leaf items. |
| 4. Track Status | Click Check My Rewards to view your balance and tier details. |
Background
d:matcha is a farm-to-cup tea company based in Wazuka, Kyoto. We created the Loyal Tea Program to thank our most supportive customers in the United States.
Orders placed on dmatcha.us are shipped domestically from New York State—no surprise import charges. As the program grows, we’ll add exclusive benefits such as early access to limited-edition harvests, invitations to experiences, and seasonal gifts.
FAQ
How is the tier calculated?
Tiers are based on your cumulative spend within the past 12 months (rolling) on dmatcha.us.
Which products are discounted?
Tea leaf products are eligible unless otherwise noted on the product page.
Do offline or dmatcha.com purchases count?
Currently, only purchases made on dmatcha.us are counted toward U.S. tiers.
Any future perks planned?
Yes—early access to rare harvests, priority invites, and seasonal gifts are planned.
Notes
- Tiers are calculated on a rolling 12-month basis from purchases on dmatcha.us.
- Discounts apply automatically when logged in. Accounts cannot be merged or transferred.
- Program details may change or end without prior notice.
